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FOLLOW-UP WITH CARRIERS
 

WOW’s AR team conducts follow-up communications directly with insurance companies on outstanding claims.  We have experience working on behalf of Physician Clinics, Billing Companies and Hospitals.  For hospitals, we have found that they require more concentration on old and low value claims.  These types of claims generally get neglected due to the constant influx of new and higher value claims entering the system.  Many times the claims are written off.  Our value proposition is that we can process outstanding claims and show a positive return to client. 

Here is how we approach A/R projects:

  • Benchmark current account receivables by review aging and claim summary reports
  • Develop short and long term strategies
  • Follow-up with commercial and government agencies via phone and web
  • Appropriate notation entered into system
  • Re-set and send claims
  • Reduction in A/R translates to direct increase in revenue
  • We have experience dealing with insurance companies and the restrictive policies (e.g. timely filing limits, special coding requirements, etc.)
 
 
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