You've completed a successful EMR/EHR go-live but your physician satisfaction is declining. If your clinical staff and physicians don't fully understand how they can exploit your EMR/EHR system's functionality to make them more productive, you'll experience the decline in satisfaction of a very vocal audience.

We can help by assigning a seasoned EMR/EHR trainer to deliver the following services:

Training Needs Assessment

• Identify Training Audience(s)
• Define How Clinical Automation May Change User Roles
• Define How Clinical Automation Changes Workflows
• Determine Optimal Training Delivery Methods
• Draft Training Session Schedules & Topics
• Training Plan & Materials Creation
• Create Final Training Session Schedules & Topics
• Communicate User Role & Process Changes
• Map Changes To EMR / EHR Functionality
• Develop Customized Session Curriculum
• Compile Materials To Assist With Ongoing Support

End-User Training & Mentoring

• Train Users On EMR / EHR Functionality By Process
• Train Users On EMR / EHR Functionality By Role
• Test User Information Retention & Competency
• Provide Mentoring Support During Live Situations

We can provide you with expert consulting talent equipped to help you develop a user-based training curriculum, a train-the-trainer program or a blended approach to organizational learning, whichever model fits best with your user community.

• Coordinated training activities with clinical documentation resource educators, application analysts and department resources
• Identified training needs by role and designed and developed curriculum for user sessions including patient build for training for Clinical Documentation/COE and CPOE phases
• Delivered training for multiple roles including Pre-op RNs, Circulators, Post-op RNs, CRNAs, and Anesthesiologists