Upon receiving a payment and notification, the Explanation of Benefits (EOB) is evaluated to update and verify the patient account in the billing system.
Overpayments are immediately identified and necessary refund requests are generated to obtain approvals. Underpayments/denials are reviewed and provided to the account payables/follow-up staff.
Upon receiving a payment and notification, the Explanation of Benefits (EOB) is evaluated to update and verify the patient account in the billing system.
