SERVICES |
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AWARDS & RECOGNITION |
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Information Technology |
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At WOW Global Corporation, we use our flexible STAFF AUGMENTATION model to deploy highly skilled, experienced staff with faster turnaround time & cost effective manner. From our pool of resources we provide staff augmentation for our client on contract, contract -to- hire or permanent hire basis in a wide range of practices and technology areas. |
IT STRATEGY & BUSINESS CONSULTING
Creating a comprehensive IT strategy that is aligned with the organization's business strategy is the key challenge. Effective deployment of information technology can help organizations transform their business through increased revenue generation, improved cost-control, and enhanced customer satisfaction.
WOW Global offers high-value professional consulting solutions, which will help clients attain their business goals by leveraging our resources who will use their technology expertise and industry specific knowledge. This helps in minimizing risks and delivering value to clients customers.
WOW Global follows a measured approach in strategic consulting practice that includes needs assessment and definition of the deliverables to meet clients’ objectives. Our highly qualified and experienced consultants have the right blend of in-depth business understanding and domain knowledge to recommend optimum IT investment strategies, that align with your growth agenda.
PROGRAM MANAGEMENT
Program Management consultants at WOW Global enables clients to manage their programs from conceptualization to completion. It automates processes for managing scope, risk, quality, issues, and schedules. The clients no longer need multiple point tools and procedure manuals to manage program initiation, scope change, risk management, issue resolution, and other program management activities.
PROJECT MANAGEMENT
"Project Management is the application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations from the project."
Defining project success before you start requires critical and conceptual thinking. A project can be conceived as a measured chain of achievements and this chain is created by starting at the end of the project. This last achievement in a project is what defines the success of the project. This measurement is not just a deliverable and a due date; it is instead a strategic result that needs to be defined with clear consultation with the stakeholders.
The consultants at WOW Global plan and monitor projects to accomplish goals within predictable quality, cost and time. The aim is to build and deliver solutions that exceed customer expectations using well-defined, reliable, flexible, economical and adaptable processes from end-to-end in our business cycles.
DATABASE SERVICES
Since data management is vital to the success of every enterprise and database is the core requisite of data management, it needs constant attention of an expert Oracle DBA or a SQL Server DBA to maintain clients’ availability requirements.
WOW provides onsite or offsite Oracle and SQL Server database consultants. Their services range from database design, database programming, installation or upgrades, backup and recovery, and performance tuning. WOW Global consultants have a proven track record with database management systems in multiple systems and environments, including:
- Oracle on Windows, Linux or UNIX
- Microsoft SQL Server, MSDE and Access
- MySQL Database Systems
WOW Global consultants support clients in the design, development, and quality assurance of hundreds of data automation and database development projects and have developed efficient and cost-effective methods for interpreting, automating, integrating, and quality checking geographic information.
WOW Global consultants provide many services that relate directly to data and databases as well as indirectly via the applications that utilize the data either transactionally and/or analytically.
APPLICATION ANALYSIS, DESIGN, INTEGRATION & MIGRATION
WOW provides expert consultants for long-term assignments helping you develop and implement your infrastructures and applications on top of our products and technologies. Used to team-working, our consultants will typically become your or one of your middleware specialists, thus helping you concentrate on ayour core application business.
Systems Integration Services
Consultants’ know-how in distributed infrastructure technologies goes far beyond a deep knowledge of our own middleware products and of the technologies they are enabling. They also have the domain knowledge on how these technologies should be used in a broad array of information systems and applications in the telecommunication, defense and aerospace sectors.
The integration services proposed by WOW Global will depend on the nature of your projects, as well as the specific phase they are in. Typically, such services will consist of further analyzing or implementing the recommendations developed through the many workshops described above. As examples, such services may consist of:
System analysis and design
This service can be summarized as an expanded version of the architecture audit and design workshop leading to detail recommendations for the implementation of one or several of distributed RTE technologies, and/or including wide scale use cases or prototypes to validate these recommendations.
Application & Framework Migrations
Based on the scenarios devised with WOW Global’s migration strategy, the consultants can undertake the actual migration of your application or framework. This service is likely to be a combination of proprietary code migration, gateway developments and application re-write. The consultants have a strong experience for such middleware and/or technology migrations, in order to minimize extensive re-writing of legacy code while taking best advantage of the new technology
PROGRAMMING SERVICES
The clients are working in a mutually beneficial relationship with WOW Global for application development and related professional services. Our consultants have a wide range of experience, from developing specialized applications and solving problems for a specific industry to developing institutional applications suited for a large organization's day-to-day operations, such as map generation.
WOW Global’s Programming Services consultants have proven expertise in a variety of GIS and related technologies.
The set of full-cycle custom programming services from business analysis to solutions development, including CRM, SCM, ECM, ERP (SAP), VoIP, database.
The consultants use the latest software tools available to furnish high-quality and state-of-the-art GIS applications. Throughout the application design, prototype, development, and implementation process, our programmers will work closely with you to explicitly define and meet your needs.
QA TESTING & VALIDATION
Testing Services
As business environments become more and more dynamic, there is a need to shrink the product release cycles while managing costs and risks. WOW Global addresses these issues through a complete range of testing services which are followed by the consultants recruited by WOW Global for its clients. WOW Global offers independent testing services spanning the entire software release lifecycle. This includes formulating the test plan & test cases, execution, defect reporting, defect analysis, risk assessments and recommendations.
WOW Global provides consultants for testing services in the focused domains of financial services, manufacturing, hi-technology, education, and healthcare; while supporting technologies such as .NET, J2EE, Mainframes and Open Source.
TECHNICAL & USER HELP DESK
WOW Global’s Technical Help Desk test measures your knowledge of core end user problems using common office software and hardware. Designed for experienced help desk professionals, this test covers the following topics: Help Desk Operating, Network Problems, Software Problems, Troubleshooting Process, and User Problems.
User Helpdesk services help you meet the challenge of change with a single, ultra-responsive point of contact for all IT staff and end-user queries and problems. They bring consistency to the support function across your enterprise. They help you cut service-resolution times. They free your IT resources to focus on core business issues and competencies.
WOW is highly focused on the quality of the recruitment process that follows a candidate's first contact with the organization. Once potential candidates have been identified and attracted, we ensure that every candidate's exposure to WOW is positive and memorable.
Listed below are some typical Help Desk positions we regularly recruit for:
- Team Leader
- Team Manager
- Help Desk Staff Project Staff
- Account Managers
- Queue Administrators
TRAINING SERVICES (DEVELOPMENT & IMPLEMENTATION)
WOW Global Corporation's trainers have many years of combined training expertise including, but not limited to, instructor led class room training, computer based training, web based training, training of trainers, end-users, management, clerks and help desk personnel, needs assessments, training plans, curriculum development, preparation and maintenance of training/instructional materials; tutoring, project management and technical writing in the Information Technology arena.
WOW Global Consultants have assisted clients in the training development and delivery of large customized applications for client's including IBM, Universal SmartComp and many others.
Training Development:
- Experience in developing CBT (Computer Based training) and WBT (Web Based Training) using different tools and technologies.
- Development and maintenance of customized training course materials for large scale systems
- Developed a customized instructor led training program and course materials on desktop applications which included, but was not limited to, Microsoft Windows NT, Microsoft Office 97, MS Outlook 97, Word 97, Click2Learn and Internet Explorer for varied corporate clients.
- Experience in developing training material for custom built desktop, client server, web based, ERP applications utilized by large group of end users.
- Experience in product training curriculum.
- Experience in developing end-user training documentation on a large scale proprietary business system
- Experience in developing training programs for executives, management and new hire in technology areas.
- Experience in conducting general consultation activities on instructional design, analysis, development, classroom training.
- Managed course development projects of independent consultants, 3rd party vendors, and staff members
- Experience in-depth written training needs assessments which included skills inventory, requirements development and training plans; provided curriculum design expertise and research
Expertise includes the training development using the following tools and technologies:
Multimedia Applications:
PageMaker, Adobe Photoshop, PowerPoint, MS Publisher, Visio, Click2Learn Toolbook.
Web Programming:
Development related: HTML, DHTML, Dream Weaver
Database related:
MS Access, IBM CICS, Oracle Clinical 3.03, and Remedy
Training related:
Instructional Design Methodology, Planning/Conducting Needs Assessments, Information Mapping, Systems Development Methodology, Project Management
Training Implementation and Delivery
- Expertise in conducting train-the-trainer sessions and coaching activities.
- Expertise in conducting instructor led end-user trainings for 300+ end users at varying stages of technical competency and proficiency
- Experience in training management, coordinating and supervised training activities in classrooms.
- Expertise in managing and supervising on-site training activities including scheduling, logistics and revisions to training materials/tools; managed 3rd party training vendors.
- Experience in delivering software trainings to top executives, management and new hire staff.
- Experience in developing training plans for information technology, internal procedures, soft skills, and general management.
- Experience in conducting instructor led training on desktop, client server and web based, ERP customized applications for varied corporate clients.
CONTENT DESIGNING
A content designer is a designer who designs content for electronic media or software. The term is mainly used in web development. Depending on the content format, the content designer usually holds a more specific title such as graphic designer for graphical content, writer for textual content, instructional designer for educational content, or a programmer for automated program/data-driven content.
WOW Global provides content designers to the clients who work as consultants. The recruiters at WOW Global hunt for manpower to meet the clients’ expectations and desired objectives as far as content designing are concerned.
GRAPHIC DESIGNING
Graphic designing is the process of communicating visually using text and images to present information. Graphic design practice embraces a range of cognitive skills, aesthetics and crafts, including typography, visual arts and page layout. Like other forms of design, graphic design often refers to both the process (designing) by which the communication is created and the products (designs) which are generated. Graphic designing can be used in administration, advertising, education, entertainment, journalism, on the web, etc.
WOW Global provides graphic designers to the clients who work as consultants. The recruiters at WOW Global hunt for manpower to meet the clients’ expectations and desired objectives as far as graphic designing is concerned.
INFRASTRUCTURE MANAGEMENT
As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a Herculean task which can overwhelm internal resources and finances.
WOW Global consultants provide consultants to help organizations optimize critical IT staff. Our Infrastructure Management Services offer a complete portfolio of solutions and services for managing enterprise IT infrastructures, which are carried out by the consultants.
NETWORK DESIGNING & ADMINISTRATION
Information Technology is a critical part of today's business environment - even for companies that don't have an IT staff. WOW Global consultants hunts for the resources who work with the clients to design and implement a technology strategy tailored to the business needs.
- Network and system design, providing the network infrastructure architecture encompassing servers, switches, routers, firewalls, and cabling, as well as the logical and physical connections between them.
- Network implementation, installing and configuring the infrastructure elements.
SYSTEM ADMINISTRATION
System administration, such as monitoring server health and status, antivirus definition status, and email virus interceptions; installing service packs and security patches; responding to service threats and interruptions from such sources as Internet Service Provider outages, email router/provider outages, and server/network hardware failures; network user configuration and support; and providing information, documentation, reports, and training to designated client staff members. WOW Global consultants have rich experience in the field of system administration and can be of great value and asset to the clients.
TECHNICAL WRITING & DOCUMENTATION
Documentation is used here to mean hard copy, online documents, online help, quick start guides, and other written instructional information. The need for documentation is often an afterthought when designing products.
One of the most important and difficult parts of technical documentation concerns writing in a concise manner. Technical writing is different than writing fiction or magazine articles, where a mood may be set or in some cases where space must be filled.
Effective documentation is important for a business to succeed. This includes both internal documents and those reaching the customers. Care must be taken in technical writing to avoid unnecessary or non-value-added material in the documentation.
WOW Global provides technical writers and documenters to the clients where the recruiters at WOW Global hunt for the resources/manpower who can meet the clients’ expectations and desired objectives. 
| Languages/Tools: |
Java, HTML, DHTML, XHTML, XML, XSLT, JavaScript, VB Script, ASP, JSP, C, C++, VC++, Visual Basic, VB.NET, ASP.NET, PERL, Python, AML, Avenue, Visio 2000, Rational Rose,Assembler, COBOL, JCL, CICS, ECL , TIP |
| Standards & Middleware: |
UML, ISAPI, COM/DCOM/COM+, CORBA/IIOP, RMI, Java Beans, EJB, MSMQ, MQ-Series, Visibroker, TPBroker, Tuxedo. |
| Web/ App Servers: |
Apache, IIS, MTS, MS exchange server, IBM WebSphere, JBOSS, Tomcat, Netscape Enterprise Server, Netscape Application Server, iPlanet Application Server, WebLogic, ColdFusion, ATG Dynamo, Sybase Application Server, Oracle Application Server, Vignette |
| Databases: |
Oracle, MySQL, SQL Server, DB2, SYBASE, Informix, IMS, RDMS, Mapper, VSAM, DMS |
| Directory Services: |
Netscape Directory Server, Active Directory, LDAP |
| Security: |
SSL, SET, LDAP/X.500, Digital Certificates, Public Key Infrastructure (PKI), Firewalls (Ciscopix, checkpoint) |
| Frameworks: |
.NET, J2EE, MS DNA, MS Site Server, BroadVision, J2ME, iPlanet, Oracle, SunOne |
| Systems Integration: |
Vitria, Tibco, Agile, MQ Series, Seebeyond, Webmethods, Crossworlds |
| Hardware and Software Platforms: |
HP, Unix, Sun Solaris, Linux, Windows NT, IBM Mainframe, Unisys Mainframe, AS400, Plumtree |
| Network equipment: |
Cisco Router/Switches, Load balancers |
| Data Availability Products: |
Veritas Volume Manager, Veritas Cluster, Veritas Netbackup, Sun HA, Legato |
| ERP/Supply Chain: |
Oracle Applications, Peoplesoft, SAP, JD Edwards, Lawson, Manugistics, BAAN |
| Content Management: |
Documentum, Interwoven, LiveLink, Filenet, Plumtrees |
| CRM: |
Siebel, Clarify, Epiphany, Vantive/Peoplesoft CRM, Oracle CRM Actuate, Microstrategy, Brio |
| ETL Tools: |
Informatica, Cognos, Business Objects, Ab initio, Crystal Reports, Callidus |
| Productivity Tools: |
TSO/ISPF, SPUFI, QMF, Excel, XPEDITER ,TELON, ENDEAVOR, FILE-AID, MF-REVOLVE, Abend-aid, Key, CA-7, CoolGen, Easytrieve, Intertest |
| Support Staff: |
Trainers, Help Desk, Technical Writers, Data Entry Clerks, Project Controllers. |
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